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Privacy Notice

Last updated: February 27, 2025.

At SBBC Health, LLC (“we,” “us,” or “our”), we are committed to safeguarding your personal information and ensuring transparency in how we handle it. This Privacy Notice outlines the procedures we follow for collecting, using, and disclosing your Personal Information.

This Notice applies to:

Important Note on Third-Party Practices

This Privacy Notice applies exclusively to our practices. When you interact with third parties, such as insurance providers, advertisers or partners, their privacy policies govern their handling of your information. For example, when you connect with an insurance provider through our Services, they may collect and process your information under their own terms. We encourage you to review their privacy policies to understand how your data is handled.

Read the Full Privacy Notice

For comprehensive details about our privacy practices, including your rights and options, please review the sections below.

Information We Collect
Methods of Collection
Use of Your Information
Sharing and Disclosure of Your Information
Retention of Your Information
Storage of Your Information
Your Privacy Rights
Exercising Your Privacy Rights
Notice to California residents
Notice to Washington residents
Notice to International Visitors
Third-Party Websites and Integrations
Children’s Privacy
Changes and Updates
Contact Us

Information We Collect

We are dedicated to delivering tailored insurance products, services, and experiences. To achieve this, we collect a variety of information depending on your interactions with our Services and the type of insurance you seek.

Personal Information We Collect

We collect and process Personal Information (PI) that directly or indirectly identifies or relates to you. This includes both information you voluntarily provide and data collected automatically. Categories of PI include:

Information Collected for Specific Insurance Types

Depending on the type of insurance or service requested, we may collect additional information specific to your needs:

Property Insurance (e.g., Home, Auto, Motorcycle)

Health Insurance

Life Insurance

Medicare

Other Services or Products

Note: Failing to provide required information may limit our ability to serve you effectively.

Call and Session Recording

To improve service quality, we may record:

By using our services, you consent to these recordings.

Consumer Reports and Background Checks

We may access consumer reports, including credit history, driving records, or criminal background, to:

By providing your information, you consent to this use as outlined here.

Usage Data

We automatically collect data about your interaction with our Site or Services, including:

This information helps us improve functionality, security, and user experience.

Blog, Forums, and Public Features

Public features like blogs or forums may display your shared information publicly. Use these features at your own risk. We reserve the right to remove inappropriate or harmful content.

Sensitive Personal Information

For certain services, we may collect sensitive data such as medical conditions or details about dependents. This information is used strictly for:

Information from Third Parties

We may collect additional data from:

Methods of Collection

We collect personal and non-personal information through various methods to provide services, enhance user experience, and meet operational, legal, and analytical needs.

Voluntary Disclosure

We collect information you provide directly when you:

Note: Providing personal information is optional. However, choosing not to may limit access to specific features or restrict our ability to fulfill your requests.

User-Generated Content

If you share content through our services (e.g., reviews, testimonials, or comments), this information may be publicly accessible or used for marketing purposes based on permissions you’ve granted.

Third-Party Data Sources

We may receive information from trusted third-party sources, such as:

This information is integrated with data we collect directly to improve accuracy, personalization, and analytics.

Automatically Collected Information

We automatically collect the following information through your interaction with our Website and Services:

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect additional information:

These technologies help us collect data such as:

For detailed information on the types of cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Notice.

Online Behavioral Advertising and Analytics

We track your online interactions to deliver personalized advertisements and content, including:

We also use analytics tools such as Google Analytics and others to monitor user behavior and enhance site performance.

For more information on how we use analytics tools, please see the "Analytics and User Experience Tools" section in our Cookie Notice.

Information from Advertisements and Referral Services

We collect data from your interactions with advertisements and referral services, such as:

This information helps us tailor offers and improve partnerships with advertisers and insurers.

Social Media Widgets and Integrations

Our Site may incorporate social media features like "Like" or "Share" buttons. These features may:

Refer to the "Social Media Widgets" section in our Cookie Notice for more details.

Mobile and Connected Devices

When accessing our services via mobile or connected devices, we may collect additional data, including:

Use of Your Information

The information we collect is utilized to provide services, improve your interactions with us, and ensure compliance with legal requirements.

Providing and Personalizing Our Services

We use your information to:

Your data helps us:

Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link included in each message.

Marketing and Advertising

We use your Personal Information to:

Enhancing Your Experience and Improving Services

To optimize and grow our offerings, we:

Security and Fraud Prevention

We prioritize your safety by using your data to:

Legal and Compliance Requirements

We process your information to:

Sharing and Disclosure of Your Information

We may share your information with trusted partners, service providers, or other parties for purposes such as delivering services, improving our offerings, or conducting lawful business activities.

Insurance Disclaimer

We are not an insurance company or an insurance agent. Instead, we connect individuals and businesses with companies that may provide insurance products and services. This service is free for users, as we receive payment from the insurance providers, agents, or third-party websites (collectively referred to as “Insurance Services”) that we work with.

When you use our site or services, we may share the information you provide with these Insurance Services to help facilitate your requests, such as obtaining insurance quotes or exploring options. The specific terms and privacy policies of each Insurance Service govern their use of your data, and we recommend reviewing their policies for detailed information about their data practices.

Disclosures to Service Providers

We collaborate with trusted service providers to support our business operations. These providers assist in a variety of essential services, including:

We only share the data necessary for these service providers to perform their tasks. Examples of shared information include personal identifiers (e.g., name, email, phone number), account details, and other relevant data depending on the service.

Our service providers are contractually obligated to:

Third-Party Selling

We may sell certain personal information to third parties, including advertisers, marketing companies, and insurance service providers, to deliver relevant offers, products, or services. For example, your information may be shared with insurance agents or platforms to provide personalized quotes or options that match your needs.

Information sold for marketing purposes may include:

Advertisers and third parties may retain the data we share with them, whether or not you proceed with their services.

Their use of your data is governed by their privacy policies. Please review these policies to understand your rights and choices.

Our agreements with these entities require them to implement appropriate safeguards, limit their use of data, and comply with applicable privacy laws.

You have the right to opt out of the sale of your personal information. To exercise this right, you may submit a request using our Your Privacy Rights page or email us at [email protected]. For more details about your rights and how to exercise them, refer to the “Your Privacy Rights” and “ Exercising Your Privacy Rights” sections of our Privacy Notice.

Business Transactions

In the event of a merger, acquisition, sale of assets, or similar business transaction, your personal information may be disclosed or transferred as part of the process. Such transfers are governed by appropriate confidentiality agreements, and the acquiring entity will assume responsibility for safeguarding your data in compliance with applicable privacy laws.

Protection of Rights and Safety

We may share your information to:

Legal and Regulatory Disclosures

We may disclose your personal information when required to comply with legal obligations or to protect the safety, rights, and property of ourselves, our users, or others. This may include:

With Your Consent

In instances where you provide explicit consent, we may share your information with designated third parties for specific purposes. You will be informed at the time of obtaining your consent about the intended use of your data.

Aggregated and Anonymized Data

We may disclose anonymized and aggregated data that cannot identify you personally. This data is used for research, public reports, marketing, or statistical purposes to improve our services and understand trends.

Retention of Your Information

We keep your personal information only as long as needed to meet the purposes for which it was collected, while complying with legal, regulatory, tax, and accounting obligations. Retention periods depend on the nature and sensitivity of the data, its intended use, and the potential risks of misuse or unauthorized access.

General Retention Guidelines

We typically retain personal information:

Specific Retention Examples

When data is no longer required, we securely delete, anonymize, or aggregate it. Some information may be retained longer to comply with legal obligations, resolve disputes, or defend against claims.

Storage of Your Information

We securely store and retain your personal information only as long as necessary for its intended purpose and legal compliance, using robust security measures to safeguard it against unauthorized access, use, or disclosure.

Location of Processing

SBBC Health is headquartered in the United States and processes personal information primarily within the country. By using our services, you consent to the collection, storage, and processing of your personal information in the United States, including potential data transfers to the U.S.

Under certain circumstances, U.S. governmental, judicial, or regulatory entities may lawfully access your Personal Information through legal orders. Currently, SBBC Health has not received any government requests for information.

Security Practices

Limitations of Security

While we implement industry-leading safeguards, no system can guarantee absolute protection. Inherent risks include unauthorized access or cyberattacks during data transmission.

Breach Notification

In the event of a security breach affecting your personal information, we will notify you promptly, as required by applicable laws. Depending on your jurisdiction, you may receive electronic, posted, or written notices.

Your Role in Security

We encourage you to take proactive measures to protect your information, such as using strong passwords, updating software regularly, and avoiding sharing sensitive data over unsecured networks.

Your Privacy Rights

You are entitled to specific rights under applicable data protection laws, empowering you to manage how your personal information is collected, used, and shared. These rights depend on your location and the governing legal framework.

Right to Access

You have the right to request access to the personal information we hold about you. This includes information on:

Right to Rectification

If you believe that any of your personal information is incorrect or incomplete, you have the right to request that we update or correct it.

Right to Deletion

You have the right to request the deletion of your personal information, subject to certain limitations. These exceptions may include:

Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organization, where technically feasible.

Right to Withdraw Consent

If we process your personal information based on your consent, you can withdraw that consent at any time. This does not affect the lawfulness of processing that took place before the withdrawal of consent.

Right to Restrict Processing of Sensitive Personal Information

You have the right to restrict the processing of your sensitive personal information under certain circumstances. This may include limiting the use or sharing of data that reveals protected characteristics, health details, or other sensitive information.

Rights Connected to Automated Decision-Making

You have rights concerning automated decision-making and profiling processes that impact you. These rights may include:

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means you will not be denied services, receive a different quality of services, or be charged a different price for using our services because you exercise your rights.

Right to Opt-Out of Profiling

You have the right to opt out of profiling based on your personal information when it is used to predict or evaluate certain aspects of your behavior, interests, or characteristics, particularly when such profiling has significant consequences for you.

Right to Opt-Out of Targeted Advertising

You have the right to opt out of the use of your personal information for targeted advertising purposes. This right enables you to limit the delivery of personalized ads based on your browsing behavior, preferences, or other personal information.

Right to Opt-Out of Sale or Sharing of Personal Information

You have the right to opt out of the sale or sharing of their personal information. This includes the sale of personal information for monetary transactions and behavioral or targeted advertising.

When you opt out, we will cease the sale or sharing of your personal information to third parties for any purposes outlined above, except as otherwise permitted by applicable law.

We do not knowingly sell or share personal information of individuals under the age of 16 without verifiable parental or guardian consent.

To exercise this right or any other, you may submit a request using our Your Privacy Rights page or email us at [email protected]. For more details about your rights and how to exercise them, refer to the “Exercising Your Privacy Rights” section of our Privacy Notice.

Exercising Your Privacy Rights

You have the right to access, modify, or delete your personal information and manage your privacy preferences in accordance with applicable laws.

Submitting a Request

To exercise your rights, contact us through one of the following methods:

When submitting a request, please specify the right(s) you wish to exercise and provide information that helps us verify your identity (e.g., your name, contact information, and details of your request).

We will acknowledge your request within 10 business days and respond within the legally required timeframe, typically 30–60 days. Extensions may be applied if necessary.

Verification Process

To protect your privacy, we may verify your identity and residency before fulfilling your request. This may include:

If we cannot verify your identity or residency, or if fulfilling the request compromises others' privacy or conflicts with legal obligations, the request may be denied.

Authorized Agents

If you wish to authorize someone to act on your behalf, we require:

We may contact you directly to confirm the agent’s authority.

Appealing a Decision

If you are unsatisfied with our response or if we are unable to fulfill your request, you have the right to appeal. To initiate an appeal, simply contact us by email at [email protected] or by sending a request through our Your Privacy Rights page. We will provide you with detailed instructions on how to proceed and will work to address your concerns promptly and transparently.

How to Appeal:

We will review your appeal and respond promptly, ensuring transparency and fairness.

Notice to California residents

Under the California Privacy Rights Act (CPRA), residents of California are entitled to specific information about the personal data we collect, how we use it, and your privacy rights.

In the past 12 months, we have collected the following categories of personal information for business purposes:

We collect personal information directly from you (e.g., when you register for services), automatically through your interaction with our website (e.g., cookies and analytics tools), and from third parties, such as service providers or partners.

We collect and use your personal information for the following purposes:

We may disclose personal information to the following categories of third parties for business purposes:

As part of our business operations, we may sell your personal information to third parties for marketing, advertising, or other business purposes.

We do not sell or share the personal information of consumers under the age of 16 without explicit consent.

For more detailed information, refer to the sections titled “Information We Collect,” “Methods of Collection”, “Use of Your Information,” and “Sharing and Disclosure of Your Information.”

Information on retention periods and deletion practices is outlined in the section titled “Retention of Your Information” and “Storage of Your Information.”

Your privacy rights, including the right to access, correct, delete, limit use of sensitive personal information, opt-out of the sale or sharing of personal information and non-discrimination, are detailed in the “Your Privacy Rights” section.

To exercise your rights, please follow the instructions provided in the “Exercising Your Privacy Rights” section of this Privacy Notice.

Notice to Washington residents

Under the Washington My Health My Data Act (MHMDA), residents of Washington are entitled to specific rights and protections regarding the collection, use, and sharing of their health-related personal information.

The MHMDA applies to personal health data, which may include:

If you are a Washington State resident, you may have the following rights under the MHMDA:

We adhere to the requirements of the MHMDA, including obtaining explicit consent where required and ensuring robust security measures to protect sensitive health data.

For more details about how we handle health data in compliance with the MHMDA, including information on how to exercise your rights, please refer to our Washington Consumer Health Data Policy.

Notice to International Visitors

Our services are primarily designed for users in the United States. However, we acknowledge that residents of other countries, including those in the European Economic Area (EEA), the United Kingdom (UK), Switzerland, Canada, and other jurisdictions with privacy laws, may interact with our website or services.

Our Practices for International Visitors

If you are non-U.S. visitor and engage with our Site or Services, we want to clarify the following:

No Intentional Targeting
We do not actively target or market our services to residents outside the United States. However, we may incidentally collect data from international visitors as part of their interaction with our website or services.

Limited Incidental Collection
Any personal information collected from international visitors is incidental and used solely for operational purposes, such as providing services, ensuring website functionality, and maintaining security.

Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve user experiences. For visitors from the EEA, UK, Switzerland, Canada and other applicable jurisdictions, non-essential cookies will only be deployed with your consent. For more details, refer to our Cookie Notice.

Data Retention
Personal information is retained only as long as necessary for the purposes for which it was collected or to comply with legal obligations. Once the retention period has expired, data will be securely deleted or anonymized.

Location of Processing
As a U.S.-based company, we process all collected data in the United States. Please note that U.S. data protection laws may differ from those in your country. By interacting with our services, you consent to the transfer and processing of your data in the United States.

Privacy Rights

If you are a resident of the EEA, UK, or other jurisdictions with applicable privacy laws, you may have the following rights:

For a complete description of your privacy rights and how to exercise them, please refer to the “Your Privacy Rights” and “Exercising Your Privacy Rights” sections of this Privacy Notice. You may contact us via email, our online request form, or other methods provided.

Third-Party Websites and Integrations

Our Site and Services may contain links to third-party websites, integrations, or other third-party content. These third-party platforms may have their own privacy policies and data collection practices, which we do not control or endorse.

We are not responsible for the actions, privacy policies, or content of third-party websites or services accessed through our Site or Services. When interacting with these third-party platforms, we strongly encourage you to review their applicable privacy policies and terms of use before providing any personal information.

Your interactions with these third-party services are solely between you and the third party, and we cannot guarantee the privacy or security of any data you share with them.

Children’s Privacy

Our Site and Services are not intended for individuals under the age of 18.

We do not knowingly collect, use, or share personal information of individuals under the age of 18 without consent from a parent or legal guardian.

If you are a parent or guardian and believe your child’s information has been collected without consent, please contact us immediately.

If you submit personal information about other members of your household, including children, you affirm that you have the legal authority to do so. This information will be used solely as described in this Privacy Notice.

Changes and Updates

This Privacy Notice may be updated periodically to reflect changes in law, industry standards, or our practices.

We encourage you to review this policy regularly for updates.

Changes will be posted on our Site and are effective immediately upon publication.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or the information we collect, please feel free to reach out to us

Company Name: SBBC Health, LLC

Email: [email protected]

Address: 571 S. Washington, Afton, Wyoming 83110